Shipping & Return Policy

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Shipping Policy

Carriers:

  • UPS and FedEx
  • Fully insured packages will be done by OMEROS before garment/garments ships. All packages will be a “signature required” for OMEROS to ensure the insurance of the garment and delivery.

New York State: Free ground shipping in NYS, all counties.

Out of State in Continental U.S. (Hawaii, Alaska does not qualify): $100 shipping credit for all new clients for Suits or Sport Jackets. $50 credit for each future sale/purchase for that existing client.

Return Policy

  1. We fully stand, 100%, behind our work and any/all claims for return or refund must be approved by OMEROS BEFORE you may return an order.
  2. No made to measure orders will be accepted for return or credit unless prior approval by OMEROS in writing.
  3. For your protection, OMEROS will photograph all orders before expediting to assure against defects or damage.